Terms of Service

Effective Date: January 22, 2025

Welcome to H2LivingWater.com! By accessing or using our website (the “Site”) and making purchases from our online store, you agree to be bound by these Terms of Service (“Terms”). Please read these Terms carefully before using our services. If you do not agree with these Terms, you should not use the Site.

1. Acceptance of Terms

By accessing and using H2LivingWater.com, you agree to comply with and be bound by these Terms and our Privacy Policy. We reserve the right to change or modify these Terms at any time, and your continued use of the Site after any such changes will constitute your acceptance of those changes. Please review this page periodically for updates.

2. Use of the Site

H2LivingWater.com offers products related to hydrogen water appliances. You are authorized to use this Site only for lawful purposes and in accordance with these Terms. You must not use the Site:

In any way that violates any applicable federal, state, local, or international law or regulation.
To transmit harmful code or any material that may disrupt, damage, or interfere with the normal operation of the Site or systems.
To harass, defame, or impersonate others.

3. Products and Services

H2LivingWater.com provides hydrogen water appliances and related products through our online store. We strive to ensure all product descriptions, images, and information on the Site are accurate, but we do not warrant the accuracy, completeness, or reliability of any product details. We reserve the right to modify, discontinue, or update products at any time.

4. Orders and Payment

Order Acceptance: When you place an order through the Site, you are making an offer to purchase the product(s) selected. We reserve the right to accept or decline any order at our discretion.

Pricing and Availability: Product prices are subject to change without notice. We make every effort to keep the information on the Site accurate, but errors in pricing or availability may occur. In such cases, we will notify you before processing the order.

Payment: Payments are processed through third-party payment processors. By providing your payment information, you authorize us to charge the total cost of your order to your chosen payment method.

5. Shipping and Delivery

We strive to ship your order as quickly as possible, but shipping times may vary depending on availability, your location, and other factors. Shipping and delivery information is provided at checkout.

We are not responsible for delays or issues caused by the shipping carrier or incorrect address details provided at checkout.

We currently offer free shipping on qualifying orders, and shipping charges for non-qualifying orders will be calculated at checkout.

6. Returns

Returns Process: To initiate a return, contact us via our customer service email at help@h2livingwater.com. Products must be returned in their original packaging.

7. Warranty

Our hydrogen water appliances come with a 2-year manufacturer warranty. This warranty covers defects in materials or workmanship but does not cover damages caused by misuse, neglect, or normal wear and tear. For warranty claims, please contact us at help@h2livingwater.com.

8. Financing

We offer flexible financing options through third-party providers. Financing terms and conditions will be provided at checkout and are subject to approval. By selecting a financing option, you authorize us to share your order information with the financing provider.

9. Privacy Policy

By using this Site, you agree to our Privacy Policy, which outlines how we collect, use, and protect your personal information. For more details, please refer to our Privacy Policy.

10. User Account

You may need to create an account to make purchases or access certain features on the Site. You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account. Notify us immediately if you suspect any unauthorized use of your account.

11. Limitation of Liability

To the fullest extent permitted by law, H2LivingWater.com and its affiliates are not liable for any damages arising from your use of the Site or products purchased through the Site. This includes, but is not limited to, direct, indirect, incidental, or consequential damages.

12. Indemnification

You agree to indemnify, defend, and hold harmless H2LivingWater.com, its affiliates, employees, and partners from any claim, loss, liability, damage, or expense (including legal fees) arising out of your use of the Site, your violation of these Terms, or your violation of any third-party rights.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the state of Hawaii, United States, without regard to its conflict of law principles.

14. Dispute Resolution

Any disputes arising from or related to these Terms will be resolved through binding arbitration in Hawaii, United States. By agreeing to these Terms, you waive your right to a jury trial or class action.

15. Miscellaneous

Severability: If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in full force.

Entire Agreement: These Terms constitute the entire agreement between you and H2LivingWater.com regarding the use of the Site and the purchase of products.

16. Contact Us

If you have any questions about these Terms of Service, please contact us at:

H2 Living Water
Email: contact@h2livingwater.com
Phone: (808) 652-7050

Terms and Conditions

Last Updated: October 13, 2026

Welcome to H2 Living Water. These Terms and Conditions govern your access to and use of the H2 Living Water website at https://h2livingwater.com/ and your purchase of products through our website. By accessing the website, submitting an order, or using our services, you agree to comply with these terms.

Please read these terms carefully before using our website or purchasing any product. If you do not agree with these terms, please discontinue using the website. These terms should be read alongside our Privacy Policy and Health Disclaimer.

Use of the Website

The H2 Living Water website provides information about our hydrogen water products, hydrogen wellness devices, company services, and distributor opportunities. You agree to use this website only for lawful purposes and in accordance with these Terms and Conditions.

You must not use the website in any way that could damage its functionality, compromise its security, disrupt other users, or violate applicable laws. You may not attempt to gain unauthorized access to the website, its systems, or any associated accounts.

All website content, including text, product descriptions, photographs, graphics, logos, and other materials, is owned by H2 Living Water or used with permission, unless otherwise stated. You may not reproduce, distribute, modify, or commercially use this content without prior authorization.

Product descriptions and website information are provided for general informational purposes. Our products are not intended to diagnose, treat, cure, or prevent any disease. Please review our Health Disclaimer and follow the manufacturer's instructions before using any device.

Orders and Payment

When placing an order through H2 Living Water, you agree to provide accurate, complete, and current billing, shipping, and contact information. Please review your order carefully before submitting it.

All orders are subject to acceptance and product availability. Submitting an order does not guarantee acceptance until the order has been confirmed by H2 Living Water. We reserve the right to decline or cancel an order where permitted by applicable law, including circumstances involving inaccurate information, suspected fraudulent activity, or product availability issues.

Product prices, payment methods, and any applicable taxes or additional charges will be presented during the purchasing process where applicable. You are responsible for reviewing the total amount before completing payment.

If a pricing, listing, or product information error is identified, we will address it in accordance with applicable law and communicate with affected customers when necessary. Any refunds for cancelled or otherwise eligible orders will be handled according to the applicable refund policy and legal requirements.

Shipping and Delivery

H2 Living Water aims to process and ship orders according to the applicable order details and shipping arrangements. Available shipping destinations, delivery methods, charges, and estimated delivery times may vary depending on the product and destination.

Delivery estimates are provided as guidance and are not guaranteed unless expressly stated otherwise. Delays may occur because of carrier issues, weather conditions, customs processing, or other circumstances beyond our reasonable control.

Customers are responsible for providing a complete and accurate shipping address. Additional charges, customs duties, import taxes, or other fees may apply to international shipments, where applicable.

Please contact our team if your order is delayed, arrives damaged, or appears to be missing. We will review the available information and help determine the appropriate next steps in accordance with our shipping policy and applicable law.

Returns and Warranty

H2 Living Water wants customers to have clear information about their purchase and available product support. Return eligibility, refund conditions, exchange options, and warranty coverage depend on the applicable product policy and any rights provided by law.

Before returning a product, contact H2 Living Water for instructions and confirmation of the applicable return procedure. Products may need to meet specific return conditions, including requirements relating to their condition, packaging, and proof of purchase.

Warranty coverage, where offered, is subject to the terms provided for the relevant product. Coverage may depend on the product model, the nature of the issue, and whether the device has been used and maintained according to the manufacturer's instructions.

Damage caused by misuse, unauthorized modification, or improper maintenance may not be covered where the applicable warranty permits such exclusions. Nothing in these terms limits consumer rights that cannot legally be excluded.

Please contact our team for the current return, refund, and warranty terms before sending a product back.

Distributor Terms

H2 Living Water may offer distributor or reseller opportunities to eligible individuals and businesses. Participation in a distributor program is subject to application approval and any separate distributor agreement or program requirements provided by the company.

Distributors must provide accurate business and contact information and comply with applicable laws, product guidelines, and authorized marketing practices. They must not make false, misleading, or unsubstantiated claims about H2 Living Water products, including claims that a product can diagnose, treat, cure, or prevent a disease.

Wholesale pricing, minimum order requirements, payment arrangements, shipping procedures, and other commercial conditions will be communicated through the applicable distributor program documentation.

Distributor status does not automatically grant permission to use company trademarks, logos, or marketing materials beyond the scope of the authorization provided. H2 Living Water may suspend or terminate distributor participation in accordance with the applicable agreement and law.

Limitation of Liability

To the extent permitted by applicable law, H2 Living Water will not be liable for indirect, incidental, special, or consequential losses arising from the use of this website or the inability to access it.

We make reasonable efforts to keep website information accurate and current. However, we do not guarantee that all website content will always be complete, error-free, or uninterrupted. Product specifications and availability may change, subject to applicable legal requirements and confirmed order terms.

Customers are responsible for using products according to their instructions, safety guidance, and intended purpose. Website information is not a substitute for professional medical advice.

Nothing in these terms excludes or restricts liability where such exclusion or restriction is prohibited by law, including applicable consumer protection rights.

Contact Us

If you have questions about these Terms and Conditions, an order, shipping, returns, warranty coverage, or distributor arrangements, please contact H2 Living Water through our official contact page.

Our team can help direct your inquiry to the appropriate department and provide further information about the relevant policies.

By continuing to use this website or purchasing our products, you acknowledge that you have read these Terms and Conditions, subject to any rights and requirements under applicable law.