Terms of Service

Effective Date: January 22, 2025

Welcome to H2LivingWater.com! By accessing or using our website (the “Site”) and making purchases from our online store, you agree to be bound by these Terms of Service (“Terms”). Please read these Terms carefully before using our services. If you do not agree with these Terms, you should not use the Site.

1. Acceptance of Terms

By accessing and using H2LivingWater.com, you agree to comply with and be bound by these Terms and our Privacy Policy. We reserve the right to change or modify these Terms at any time, and your continued use of the Site after any such changes will constitute your acceptance of those changes. Please review this page periodically for updates.

2. Use of the Site

H2LivingWater.com offers products related to hydrogen water appliances. You are authorized to use this Site only for lawful purposes and in accordance with these Terms. You must not use the Site:

In any way that violates any applicable federal, state, local, or international law or regulation.
To transmit harmful code or any material that may disrupt, damage, or interfere with the normal operation of the Site or systems.
To harass, defame, or impersonate others.

3. Products and Services

H2LivingWater.com provides hydrogen water appliances and related products through our online store. We strive to ensure all product descriptions, images, and information on the Site are accurate, but we do not warrant the accuracy, completeness, or reliability of any product details. We reserve the right to modify, discontinue, or update products at any time.

4. Orders and Payment

Order Acceptance: When you place an order through the Site, you are making an offer to purchase the product(s) selected. We reserve the right to accept or decline any order at our discretion.

Pricing and Availability: Product prices are subject to change without notice. We make every effort to keep the information on the Site accurate, but errors in pricing or availability may occur. In such cases, we will notify you before processing the order.

Payment: Payments are processed through third-party payment processors. By providing your payment information, you authorize us to charge the total cost of your order to your chosen payment method.

5. Shipping and Delivery

We strive to ship your order as quickly as possible, but shipping times may vary depending on availability, your location, and other factors. Shipping and delivery information is provided at checkout.

We are not responsible for delays or issues caused by the shipping carrier or incorrect address details provided at checkout.

We currently offer free shipping on qualifying orders, and shipping charges for non-qualifying orders will be calculated at checkout.

6. Returns

Returns Process: To initiate a return, contact us via our customer service email at help@h2livingwater.com. Products must be returned in their original packaging.

7. Warranty

Our hydrogen water appliances come with a 2-year manufacturer warranty. This warranty covers defects in materials or workmanship but does not cover damages caused by misuse, neglect, or normal wear and tear. For warranty claims, please contact us at help@h2livingwater.com.

8. Financing

We offer flexible financing options through third-party providers. Financing terms and conditions will be provided at checkout and are subject to approval. By selecting a financing option, you authorize us to share your order information with the financing provider.

9. Privacy Policy

By using this Site, you agree to our Privacy Policy, which outlines how we collect, use, and protect your personal information. For more details, please refer to our Privacy Policy.

10. User Account

You may need to create an account to make purchases or access certain features on the Site. You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account. Notify us immediately if you suspect any unauthorized use of your account.

11. Limitation of Liability

To the fullest extent permitted by law, H2LivingWater.com and its affiliates are not liable for any damages arising from your use of the Site or products purchased through the Site. This includes, but is not limited to, direct, indirect, incidental, or consequential damages.

12. Indemnification

You agree to indemnify, defend, and hold harmless H2LivingWater.com, its affiliates, employees, and partners from any claim, loss, liability, damage, or expense (including legal fees) arising out of your use of the Site, your violation of these Terms, or your violation of any third-party rights.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the state of Hawaii, United States, without regard to its conflict of law principles.

14. Dispute Resolution

Any disputes arising from or related to these Terms will be resolved through binding arbitration in Hawaii, United States. By agreeing to these Terms, you waive your right to a jury trial or class action.

15. Miscellaneous

Severability: If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in full force.

Entire Agreement: These Terms constitute the entire agreement between you and H2LivingWater.com regarding the use of the Site and the purchase of products.

16. Contact Us

If you have any questions about these Terms of Service, please contact us at:

H2 Living Water
Email: contact@h2livingwater.com
Phone: (808) 652-7050